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Areas of study:
KMOWL: theory
development
RESEARCH QUESTION:
How
can people, IT tools, structure, culture, and power be connected
in order to leverage
collective abilities for applying available knowledge to solve
problems and search for
opportunities (organizational intelligence), accommodating new
experience (organizational
learning), and producing new ideas and things (organizational
creativity) so that the group
of organizational
members can effectively contribute to the organizational
well-being?
The theory to be developed will be bounded by
the following key assumptions:
- A1. While inherently different in
structure, human and organizational mind present capabilities
that are comparable in function,
- A2. It is possible to map the structure of
organizational processes comparable in function to the mental
processes of perception, cognition, emotion and sense of a
collective self,
- A3. The processes mentioned in A2 exist at
various levels in organizations, i.e., individual, groups and
organization. The structure of those processes is constructed
upon the similar capabilities of the groups and individuals that
constitute it, and
- A4. Organizational intelligence, learning
and creativity are phenomena that emerge from organizational
processes of perception, cognition, emotion and collective self.
Improving former phenomena requires interventions in the latter
processes to remove impairments.
As a consequence of these assumptions, more
specific research questions can be formulated including:
• How is
organizational perception structured? How does the organization
choose the “objects” and events, external and internal, that it
should collectively pay attention to? How does organizational
attention constrain the ability of the organization for
influencing what is happening inside and outside its boundaries?
What kind of perception impairments may the organization
display? How can those impairments be removed?
•
How collective cognition is
structured in organizations? How organizational members produce
thoughts together? How do the used tools guide decision and
action of the organization? How is collective experience stored
and retrieved? Which stimuli drive the attention of
organizational members? How specific languages develop in
organizations? What kind of cognition impairments may the
organization display? How can those impairments be removed?
•
How does the organization develop
automatic responses to competent stimuli (emotions)? What kind
of automatic responses are commonly developed by organizations?
What kind of problems are automatic responses causing to the
organization? What automatic responses should be forgotten and
what new automatic responses should be implemented?
•
How is the sense of a collective
self structured in an organization? How this collective sense of
the self permits the knowledge of a collective past and an
anticipated future, and enables the organization to stay alert
to the surrounding world? What kind impairments in self- and
metarepresentational capabilities may the organization display?
How can those impairments be removed?
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